Muscatine Power and Water Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Muscatine Power and Water (“MPW”) regarding its recent data breach. The MPW data breach involved sensitive personal identifiable information belonging to over 36,000 individuals.

ABOUT MUSCATINE POWER AND WATER:

MPW is a not-for-profit utilities provider based in Iowa. Founded in 1900, MPW provides water, electric, internet, TV, and phone services to Muscatine and surrounding communities. Serving approximately 13,000 customers, MPW reliably provides, on average, over 10 billion gallons of safe water to Muscatine, while its electric and communications lines and water pipes total over 688 miles combined.2 Headquartered in Muscatine, Iowa, MPW employs over 200 individuals.

WHAT HAPPENED?

Recently, MPW discovered that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed and acquired. Through its investigation, MPW determined that an unauthorized party may have accessed this sensitive information from MPW’s corporate network environment on or about January 26, 2024. On March 1, 2024, MPW began notifying individuals whose information may have been impacted. The type of information potentially exposed includes:

  • Name
  • Social Security number
  • CPNI pertaining to telephone service (e.g., billed amount, telephone number, call details, including minutes of usage)

If you received a breach notification letter from Muscatine Power and Water:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the MPW data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Muscatine Power and Water:
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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