Change Healthcare Cyber Security Incident Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Change Healthcare Inc. regarding a recent cyber security incident. The Change Healthcare cyber security incident may impact the privacy of sensitive personal information belonging to an undetermined number of individuals.

ABOUT CHANGE HEALTHCARE INC.:

Change Healthcare is a healthcare technology company specializing in payments and revenue cycle management, clinical and imaging software, and patient and member engagement. As a major player in the healthcare technology sector, Change Healthcare offers a variety of solutions for healthcare providers, payers, clinical networks, and dental networks. Founded in 2007, Change Healthcare conducts “15 billion healthcare transactions annually” and “1 in 3 U.S. patient records have been touched by their clinical connectivity solutions”.2 Headquartered in Nashville, Tennessee, Change Healthcare is now a part of Optum and employs over 10,000 individuals.

WHAT HAPPENED?

On February 21, 2024, Change Healthcare disclosed that it was experiencing a network interruption related to a cyber security issue. “Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact,” Change Healthcare wrote on its incident status page.1 According to online news reports, the Change Healthcare cyber security incident has resulted in local pharmacies being unable to process prescriptions through patients’ insurance.4 As of February 22, 2024, Change Healthcare has not disclosed the specific nature of the cyber security issue or whether the incident has resulted in a data breach.

If you were impacted by the Change Healthcare cyber security incident:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the Change Healthcare data breach, you may consider taking the following steps to protect your personal information.

  1. Change passwords and security questions for online accounts;
  2. Regularly review account statements for signs of fraud or unauthorized activity;
  3. Monitor credit reports for signs of identity theft; and
  4. Contact a credit bureau(s) to request a temporary fraud alert. 

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