Blue Shield of California Promise Health Plan Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Blue Shield of California Promise Health Plan regarding its recent data breach. The Blue Shield of California Promise Health Plan data breach involved the protected health information belonging to an undisclosed number of individuals.

ABOUT BLUE SHIELD OF CALIFORNIA PROMISE HEALTH PLAN:

Blue Shield of California Promise Health Plan is a managed care organization providing health care to people in California. Blue Shield of California Promise Health Plan offers various managed care plans, including Medi-Cal, Cal MediConnect, Medicare Advantage HMO, and Dual Eligible Special Needs Plans.

Blue Shield of California Promise Health Plan is wholly owned by Blue Shield of California. Blue Shield of California was founded in San Francisco, California, in 1939. In 2015, Blue Shield of California acquired Care1st Health Plan, which was a managed care company based in Los Angeles, California. In 2019, Care1st Health Plan changed its name to Blue Shield of California Promise Health Plan.

WHAT HAPPENED?

On May 20, 2022, a subcontractor of one of Blue Shield of California Promise Health Plan’s vendors experienced a data breach in which the protected health information of Blue Shield of California Promise Health Plan’s subscribers may have been accessed. The company that experienced the data breach was OneTouchPoint, which is a subcontractor of Blue Shield of California Promise Health Plan’s vendor, Matrix Medical Network. On June 16, 2022, Blue Shield of California Promise Health Plan was notified by Matrix Medical Network of the data breach. On July 11, 2022, Blue Shield of California Promise Health Plan began notifying individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Subscriber ID number
  • Diagnoses
  • Medications
  • Patient address
  • Date of birth
  • Family history
  • Allergies
  • Vitals
  • Immunizations

If you are a current or former subscriber of Blue Shield of California Promise Health Plan:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the Blue Shield of California Promise Health Plan data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by Blue Shield of California Promise Health Plan;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Share This Post:

Facebook
Twitter
LinkedIn