Rotoco HoldCo Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Rotoco HoldCo, LLC regarding its recent data breach. The RotoCo data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.


RotoCo is a family-owned franchise of RotoRooter, the largest provider of plumbing repair and sewer cleaning services in the United States. Founded in 1974, RotoCo operates out of California and offers services such as plumbing, sewer cleaning and repair, water heater repair or replacement, water damage restoration, and more.2 In addition, RotoCo has 24-hour emergency plumbing services, with a plumber always on call 365 days a year. Headquartered in Vista, California, RotoCo is the leading plumbing company in California, and employs more than 200 individuals.


On March 31, 2023, RotoCo discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, RotoCo determined that an unauthorized actor may have accessed this sensitive information through an employee email account between March 28 and March 31, 2023. On September 19, 2023, RotoCo began notifying customers whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number

If you received a breach notification letter from Rotoco HoldCo, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the RotoCo data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in free credit monitoring service provided by Rotoco HoldCo, LLC;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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