Cadence Bank Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Cadence Bank regarding its recent data breach. The Cadence Bank data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.


Cadence Bank is a regional banking franchise offering financial services to consumers and businesses. As a commercial bank, Cadence Bank offers its clients personal loans, mortgages, home equity lines and loans, credit cards, commercial and business banking, treasury management, specialized lending, and other financial products. A publicly traded company, Cadence Bank has more than $50 billion in assets and over 350 branch locations across Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Missouri, Oklahoma, Tennessee, Texas, and Illinois. With dual headquarters in Tupelo, Mississippi, and Houston, Texas, Cadence Bank employs over 5,000 individuals and has annual revenue of over $400 million. 


On June 1, 2023, Cadence Bank discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed and acquired. Through its investigation, Cadence Bank determined that an unauthorized actor may have accessed this sensitive information through a vulnerability in the MOVEit file sharing platform used by Cadence Bank between May 28 and May 31, 2023. On September 15, 2023, Cadence Bank began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Driver’s license number
  • Financial information (e.g., credit card number, bank account number, account statements)
  • Address

If you received a breach notification letter from Cadence Bank:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Cadence Bank data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in free credit monitoring service provided by Cadence Bank;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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