West Technology Group Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating West Technology Group, LLC regarding its recent data breach. The West Technology Group data breach involved sensitive personal identifiable information and protected health information belonging to over 86,500 current or former employees.


West Technology Group is a telecommunications company specializing in cloud-based connections. As a technology company, West Technology Group offers a variety of products from VoIP, SIP, and CLEC technology to intelligent networks and AI enabled virtual assistants. Founded in 2005, West Technology Group originally operated under the name Intrado Corporation and is a subsidiary of West Corporation. Headquartered in Lancaster, Texas, West Technology Group has locations across the United States and internationally.


On December 1, 2022, West Technology Group discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. Through its investigation, West Technology Group determined that an unauthorized actor may have accessed this sensitive information between November 25 and December 1, 2022. On April 18, 2023, West Technology Group began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Driver’s license number
  • Passport number
  • Medical information
  • Health insurance information
  • Financial account information

If you received a breach notification letter from West Technology Group:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the West Technology Group data breach, you may consider taking the following steps to protect your personal information.

  1. Enroll in any free credit monitoring services provided by West Technology Group, LLC;
  2. Change passwords and security questions for online accounts;
  3. Regularly review account statements for signs of fraud or unauthorized activity;
  4. Monitor credit reports for signs of identity theft; and
  5. Contact a credit bureau(s) to request a temporary fraud alert.

Share This Post: