NorthStar Emergency Medical Services Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating NorthStar Emergency Medical Services, which does business as NorthStar EMS, regarding its recent data breach. The NorthStar EMS data breach involved sensitive personal identifiable information and protected health information belonging to over 82,000 individuals.


NorthStar EMS is an emergency medical services and medical transportation company. Founded in 1992, NorthStar EMS began with only two ambulances providing service to Northport, Alabama. Since then, NorthStar EMS has rapidly grown to maintain over 80 ambulances and employ more than 350 individuals. In addition to providing emergency response hospital transportation, NorthStar EMS also offers prehospital care, non-emergency medical transportation, and EMS training services. Headquartered in Tuscaloosa, Alabama, NorthStar EMS conducts operations in eight Alabama counties.


On September 16, 2022, NorthStar EMS discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. Through its investigation, NorthStar EMS determined that an unauthorized actor accessed this sensitive information. On March 14, 2023, NorthStar EMS began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Health insurance information and/or Medicare or Medicaid number
  • Medical information (e.g., patient identification number, treatment information)

If you received a breach notification letter from NorthStar Emergency Medical Services:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the NorthStar EMS data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by NorthStar Emergency Medical Services;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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