Alvaria Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Alvaria, Inc. regarding its recent data breach. The Alvaria data breach involved sensitive personal identifiable information and protected health information belonging to more than 4,600 current and former employees.


Alvaria is a software development firm that specializes in creating customer experience and workforce engagement management applications. Formerly known as Aspect Software, Alvaria was founded in 1973 to provide automatic dialer solutions for inbound and outbound calls. Over the next five decades, Alvaria expanded rapidly through several mergers and acquisitions, taking on its current name in 2021. Today, Alvaria offers software solutions that range from automatic call center voice interaction tools to compliant outreach applications. Industries that Alvaria contracts with include the banking, telecommunications, airline, healthcare, and general merchandise sectors. Headquartered in Westford, Massachusetts, Alvaria operates 32 offices across North America, Latin America, Europe, Africa, and Asia. Alvaria employs more than 1,000 individuals and manages an annual revenue of over $400 million.


On November 28, 2022, Alvaria experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. Through its investigation, Alvaria determined that an unauthorized actor may have accessed this sensitive information by launching a ransomware attack. On December 21, 2022, Alvaria learned that the unauthorized actors had released corporate record information onto the dark web. On February 22, 2023, Alvaria began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Passport number
  • Financial account information
  • Tax information
  • Health insurance information

If you are a current or former employee of of Alvaria:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Alvaria data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Alvaria, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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