Members Trust of the Southwest Federal Credit Union Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Members Trust of the Southwest Federal Credit Union, which does business as Members Trust Federal Credit Union, regarding its recent data breach. The Members Trust Federal Credit Union data breach involved sensitive personal identifiable information belonging to over 7,000 individuals.

ABOUT MEMBERS TRUST OF THE SOUTHWEST FEDERAL CREDIT UNION:

Members Trust Federal Credit Union is a cooperative financial institution providing financial services to its members. As a federal credit union, Members Trust Federal Credit Union offers a variety of services from checking accounts and credit cards to personal loans and mortgages. Founded in 1936, Members Trust Federal Credit Union originated as the Houston Milk Producers Federal Credit Union, serving dairy farmers in Harris County. Today, Members Trust Federal Credit Union has grown to serve a larger and more diverse field of members. Headquartered in Houston, Texas, Members Trust Federal Credit Union employs about 30 individuals across its two locations.

WHAT HAPPENED?

Recently, Members Trust Federal Credit Union discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, Members Trust Federal Credit Union determined that an unauthorized actor may have accessed this sensitive information at various times between September 28 and October 4, 2022. On January 12, 2023, Members Trust Federal Credit Union began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Bank account number

If you received a breach notification letter from Members Trust Federal Credit Union:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the Members Trust Federal Credit Union data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Members Trust of the Southwest Federal Credit Union;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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