Order Express Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Order Express, Inc. regarding its recent data breach. The Order Express data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.


Order Express is a financial services provider that specializes in money transfers, check cashing, money orders, and more. Founded in 1993, Order Express promotes its Mexican heritage and close connections to the Mexican American community. In addition to money transfers and check cashing, Order Express offers loans, plane ticket reservations, bill payment assistance, and mail and package delivery services. Headquartered in Chicago, Illinois, Order Express operates more than 100 branches across the United States, with many located in the Midwest. Order Express employs more than 200 individuals.


On September 7, 2022, Order Express discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, Order Express determined that an unauthorized actor may have accessed this sensitive information between July 29 and September 7, 2022. On December 15, 2022, Order Express began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Driver’s license number

If you received a breach notification letter from Order Express:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the Order Express data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by Order Express, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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