Turke & Strauss LLP, a leading data breach law firm, is investigating Teleperformance USA, Inc. regarding its recent data breach. The Teleperformance data breach involved sensitive personal identifiable information belonging to over 5,500 individuals.
ABOUT TELEPERFORMANCE USA, INC.:
Teleperformance specializes in offshore consulting and outsourcing, offering customer experience management. Founded in 1978 in Paris, France, Teleperformance has expanded its operations across the globe, establishing its United States subsidiary, Teleperformance USA, in 1993. Today, Teleperformance provides customer acquisition management, technical support, analytics solutions, debt collection services, social media support, and more. Headquartered in the United States out of Salt Lake City, Utah, Teleperformance has conducted business in 170 countries. Currently, Teleperformance has an annual revenue of more than $7.5 billion and employs over 420,000 individuals across the world.
WHAT HAPPENED?
On November 4, 2022, Teleperformance discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed and obtained. Through its investigation, Teleperformance determined that an unauthorized actor accessed and obtained this sensitive information. On December 7, 2022, Teleperformance began contacting individuals whose information may have been impacted. The type of information exposed includes:
- Name
- Social Security number
- Address
If you received a breach notification letter from Teleperformance USA, Inc.:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.
If you were impacted by the Teleperformance data breach, you may consider taking the following steps to protect your personal information.
- Carefully review the breach notice and retain a copy;
- Enroll in any free credit monitoring service provided by Teleperformance USA, Inc.;
- Change passwords and security questions for online accounts;
- Regularly review account statements for signs of fraud or unauthorized activity;
- Monitor credit reports for signs of identity theft; and
- Contact a credit bureau(s) to request a temporary fraud alert.