Jackson’s Hardware Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Jackson’s Hardware, Inc. regarding its recent data breach. The Jackson’s Hardware data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.


Jackson’s Hardware is hardware store chain offering products and services throughout the Bay Area of California. Accordingly, Jackson’s Hardware offers everything from tool repair and delivery services to merchandise that ranges from clothing to paint and lawn care tools. Founded in 1964, Jackson’s Hardware has served over 6,000,000 customers with more than 80,000 different items. Furthermore, Jackson’s Hardware runs a membership program for special promotions and discounts. Headquartered in San Rafael, California, Jackson’s Hardware operates stores in and around Marin County, California.


On October 4, 2022, Jackson’s Hardware discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed and acquired. Through its investigation, Jackson’s Hardware determined that an unauthorized actor may have accessed and obtained this sensitive information between October 4 and October 20, 2022. On November 18, 2022, Jackson’s Hardware began notifying individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth

If you received a breach notification letter from Jackson's Hardware:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the Jackson’s Hardware data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by Jackson’s Hardware, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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