Cash Express Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Cash Express, LLC regarding its recent data breach. The Cash Express data breach involved sensitive personal identifiable information and protected health information belonging to over 106,000 individuals.


Cash Express is a non-bank loan and financial service provider specializing in offering consumer loans, check cashing services, prepaid Visa cards, short-term lending, and pawn loans. Founded in 1995, Cash Express was established with the intention of providing financial services to demographics and areas that have traditionally had limited access to these services. Over the years, Cash Express has expanded its advising and financial literacy resources. Headquartered in Cookeville, Tennessee, Cash Express runs stores in Kentucky, Tennessee, Mississippi, and Alabama.


On February 6, 2022, Cash Express discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. Through its investigation, Cash Express determined that an unauthorized actor may have accessed this sensitive information between January 29 and February 6, 2022. On September 15, 2022, Cash Express began notifying individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Driver’s license number
  • Contact information
  • Financial information (e.g., bank account number, routing number)
  • Medical information

If you received a breach notification letter from Cash Express, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Cash Express data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by Cash Express, LLC;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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