OneTouchPoint Data Breach Class Action

Turke & Strauss LLP, a leading data breach law firm, recently filed a class action lawsuit against OneTouchPoint, Inc. regarding its recent data breach. OneTouchPoint is a third-party printing vendor which provides services for various healthcare companies. The OneTouchPoint data breach involved sensitive personal identifiable information and protected health information belonging to over 2,650,000 individuals.

ABOUT ONETOUCHPOINT, INC.:

OneTouchPoint is an advertising services company that specializes in providing printing and mailing solutions to health insurance carriers and healthcare providers. Founded in 1982, OneTouchPoint has since expanded their operations beyond printing and mailing services. Today, OneTouchPoint also conducts business in marketing, communications, and information technology. Headquartered in Hartland, Wisconsin, OneTouchPoint has offices in four other states and employs over 500 individuals.

WHAT HAPPENED?

On April 28, 2022, OneTouchPoint discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, OneTouchPoint determined that an unauthorized actor may have gained access to this sensitive information between April 27 and April 28, 2022. On June 3, 2022, OneTouchPoint began notifying individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Member ID number
  • Medical information (e.g., information provided during a medical assessment)

If you received a breach notification letter from OneTouchPoint:

Turke & Strauss recently filed a class action complaint against OneTouchPoint in the United States District Court for the Eastern District of Wisconsin. The lawsuit was filed on behalf of all impacted individuals in the United States. You can review a copy of the complaint here.

If you were impacted by the OneTouchPoint data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by OneTouchPoint, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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