Afni Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Afni, Inc. regarding its recent breach. The Afni data breach involved sensitive personal identifiable information belonging to over 260,000 individuals.


Afni is an outsourcing and offshoring consulting company headquartered in Bloomington, Illinois. Afni provides channel strategies and customer lifecycle solutions to various companies. Included in Afni’s portfolio of customer lifecycle services are customer growth and acquisition, customer care and loyalty, consumer collections, and insurance subrogation solutions. Afni was originally founded in 1936 as a consumer collection agency. Today, Afni has a global network of operations centers in the United States and the Philippines and employs about 10,000 people.


On June 7, 2022, Afni discovered that it had experienced a data breach in which the sensitive personal identifiable information in its system may have been accessed or acquired. Through its investigation, Afni determined that on or before June 7, 2021, an unauthorized actor gained access to Afni’s system and may have viewed or taken data from its system. Recently, Afni began notifying individuals impacted on the healthcare providers’ behalf. The type of information exposed includes:

  • Name
  • Social Security number
  • Dates of birth
  • Address

If you received a breach notification letter from Afni:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Afni data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by Afni, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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