Carolina Behavioral Health Alliance Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Carolina Behavioral Health Alliance regarding its recent data breach. The Carolina Behavioral Health Alliance data breach involved sensitive personal identifiable information and protected health information belonging to over 130,000 enrollees of the LiveWell Health Plan, Wake Forest University Baptist Medical Center and Affiliates Employee Benefits Plan, and Wake Forest University Health and Welfare Benefit Plan.


Carolina Behavioral Health Alliance is a third-party administrator that manages medical benefits for various organizations in North Carolina and parts of South Carolina. Carolina Behavioral Health Alliance specializes in self-insured employer health plans, enhanced care management, and disease management. Established in 1999, Carolina Behavioral Health Alliance is owned by three not-for-profit medical schoolsWake Forest Baptist Health, UNC Health Care, and East Carolina University. 


On March 20, 2022, Carolina Behavioral Health Alliance discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its system may have been accessed. During the breach, which Carolina Behavioral Health Alliance disclosed as a ransomware attack, some of Carolina Behavioral Health Alliance’s systems were disabled and data on those systems was accessed. On July 1, 2022, Carolina Behavioral Health Alliance began notifying individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Address
  • Date of birth
  • Dates of service
  • Level of care
  • Provider name(s)
  • Health plan identification number

If you received health benefits or plan administration services from Carolina Behavioral Health Alliance:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Carolina Behavioral Health Alliance data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by Carolina Behavioral Health Alliance;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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