Crossroads Health Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Crossroads Health regarding its recent breach of client information. The Crossroads Health data breach involved sensitive personal identifiable information and protected health information of more than 10,000 individuals.


Crossroads Health is a 501(c)(3) non-profit organization that provides recovery and mental health services to patients across Ohio. More recently, Crossroads Health began providing primary care services to its clients. The company has several locations throughout Ohio, including in Mentor, Painesville and Willoughby.


According to a news release on Crossroads Health’s website, Crossroads Health experienced a “data security incident” on January 18, 2021. After investigating the matter, Crossroads Health determined that an unauthorized party gained access to its systems and removed certain files. These files were removed from a legacy system that contained information belonging to clients of the former behavioral health facility, Beacon Health, which merged with Crossroads Health. The impacted data contained the following types of personal information:

  • Names
  • Social Security numbers
  • Dates of birth
  • Driver’s license numbers
  • Treatment and diagnosis information and/or
  • Health insurance information

If you are a current or former employee or customer of Crossroads Health:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Crossroads Health data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in the free credit monitoring service provided by Crossroads Health;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Share This Post: