RiverSource Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating RiverSource, LLC regarding its recent data breach. The RiverSource data breach involved sensitive personal identifiable information and protected health information belonging to over 10,800 individuals.

ABOUT RIVERSOURCE, LLC:

RiverSource is an insurance company that specializes in providing life insurance, disability insurance, and various insurance protection products. Additionally, RiverSource offers retirement and investment services. RiverSource currently operates through two subsidiary companies, RiverSource Life Insurance Company and RiverSource Life Insurance Co. of New York. RiverSource itself is owned by Ameriprise Financial. Founded in 1894, RiverSource has persevered through numerous financial crises and economic downturns. Headquartered in Minneapolis, Minnesota, RiverSource conducts business in Minnesota and New York.

WHAT HAPPENED?

On June 2, 2022, RiverSource discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. Through its investigation, RiverSource determined that an unauthorized actor may have accessed this sensitive information through an employee email account between April 5 and June 2, 2022. On December 29, 2022, RiverSource began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Driver’s license number
  • Financial information (e.g., account number)
  • Health insurance information

If you received a breach notification letter from RiverSource, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the RiverSource data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by RiverSource, LLC;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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